Privacy & cookies

Privacy statement

Your privacy is of great importance to Noblesse Poteins bv. We therefore comply with the relevant privacy laws and regulations, including the General Data Protection Regulation (hereinafter: AVG). This means that we:

• Clearly define our purposes, before we process your personal data, via this privacy statement;
• Store as little personal data as possible and only the data that is necessary for our purposes;
• Explicitly request permission for the processing of your personal data, if permission is required;
• Take necessary security measures to protect your personal information. We also impose these obligations on parties that process personal data for us;
• Respect your rights, such as the right to inspect, correct or delete your personal data processed by us.

Your data is safe with us and we will always handle your data with care. In this privacy statement we explain which personal data we collect via the website, how we process it, why we do this and how long we keep your data. We also explain what your privacy rights are. If you have any questions, please contact Noblesse Poteins bv via info@noblesseproteins.nl.

When do we collect your personal data via the website?

We collect personal data, among other things, when you:

• visit our website;
• request a quote online.

Automatic collection of information

When you open the website, our servers automatically record information that your browser sends. This data may include information such as your device’s IP address, browser type, and version, operating system type and version, language preferences or the webpage you were visiting before you came to our website, pages of the website that you visit, the time spent on those pages, information you search for on the Website, access times and dates, and other statistics.

Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage and traffic of the website. This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

We use Google Analytics to keep track of how visitors use our website. We have not allowed Google to use the obtained Analytics information for other Google services. We let Google anonymize the IP addresses.

Our website uses cookies. Cookies are small files in which we can store information, so that you do not have to fill it in every time. But we can also see that you visit us again. You can disable the placing of cookies via your browser, but our website may no longer function properly. For more specific information about the cookies we use, please see our cookie policy below. For general information about cookies, please visit the website www.allaboutcookies.org.

Collection of personal information via the website

You can access and use the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use the quote request form on the website, you will be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you fill the form for a quote request on the Website. This information includes the following:

• Name and company address details
• Phone number
• E-mail address
• Sex

We do this on the basis of your permission to process your data in accordance with this privacy statement. We will keep this information until we are sure you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We can also train our customer service to become even better.

We do not intend to collect personal data from persons under the age of 18. These young people are not allowed to provide us with personal data or issue a statement of consent without the consent of the person who bears parental responsibility.

Disclosure of information

With the exception of the parties necessary to provide the services mentioned above, we will under no circumstances share your personal data to other companies or institutions, unless we are legally obliged to do so (for example to external government auhorities, such as supervisory or law enforcement authorities).

Security

We have taken all reasonable and appropriate technical and organizational security measures to best protect your personal data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. For example, we keep your personal data in a secure place, so that third parties do not have access to your personal data.

Changes and amendments

When our website changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to notify you of any changes.

Your rights

If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below. You have the following rights:

• Get an explanation about what personal data we have and what we do with it; • Access to the precise personal data we have;
• Having mistakes corrected;
• The removal of outdated personal data;
• Having personal data transferred to another party;
• Withdrawal of consent;
• Restrict a particular processing;
• Object to a particular use.

Make sure that you always clearly indicate who you are, so that we can be sure that we do not modify or delete data from the wrong person.

In principle, we will comply with your request within one month. However, this period may be extended for reasons related to the specific rights of data subjects or the complexity of the request. If we extend this term, we will inform you in good time.

To file a complaint

If you would like to submit a complaint about the use of your personal data, please send an email to info@noblesseproteins.nl. We handle every complaint internally and communicate this further with you. If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details

Noblesse Poteins bv
Ambachtsweg 7
9418 TW Wijster
E-mail address: info@noblesseproteins.nl
Telephone: +31 88 77 55 300
KvK nummer: 1133204